Simplifying Healthcare Access with ReloMed: A Unified Medical Directory

About ReloMed

ReloMed is a comprehensive healthcare platform designed to bridge the gap between patients and medical professionals. By providing accurate, real-time listings of doctors, clinics, diagnostic centers, and hospitals across multiple cities, ReloMed makes quality healthcare accessible to everyone. The platform serves as a central hub where patients can discover verified surgeons and clinics, read health insights, and manage their medical journey through a single, intuitive web interface.
Industry
Healthcare / Digital Health
Services
Medical Directory Development, Appointment Booking Systems, Clinic Management
Business Type
Healthcare Marketplace (B2C & B2B)
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Removing the Friction from Finding and Booking Quality Care

Finding the right doctor or clinic often involves hours of searching through outdated websites or waiting on long phone calls. For healthcare providers, reaching new patients in a crowded digital space can be equally challenging. ReloMed was founded to replace this fragmented experience with a “patient-first” digital ecosystem. Codeflies worked to highlight how ReloMed streamlines the search and booking process. The platform is built to handle high-frequency interactions, allowing users to move from searching for a professional to securing an instant appointment in just a few clicks.

"Our mission is to make healthcare accessible by providing accurate, up-to-date listings. We believe in providing compassionate care for every patient through better technology."

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Our Process

1

Conceptualization
Market understanding Localization

2

Design
User flow Designing

3

Development
KFC Android App KFC iOS App

4

Deployment
Play Store publishing App Store publishing

01

Platform Strategy

Mapping multi-city healthcare data Defining verification protocols for doctors

02

User Experience Design

Creating a "Search to Appointment" booking flow Designing professional portals for doctors and clinics

03

Web Development

Building a high-speed directory engine Integrating instant notification and feedback systems

04

Growth & Partnership

Implementing exclusive partnership benefits Scaling the platform for 600+ weekly patients

Our Project Challenges

1

Hiring the right team

Hiring the right people with just the right skills and experience in food e-commerce was essential to fulfill the nitty-gritty of the requirement and achieve desired results. Our team, with complete detailing, selected people that were not just experts in their respective fields but also highly professional and responsive to the client’s needs.

2

Reducing time to market
In order to handle competitive pressure, it was crucial to reduce the app’s time to market. To meet the need, we placed our team onsite to help bridge the gap in understanding the requirement and connect cross-functional teams to brainstorm the solution while keeping in mind the current legacy system and its limitations.

3

Offering high personalization
In order to make people order from the KFC food delivery application in place of aggregator apps, it was critical to double down on the customer experience. To achieve the same, we offered a high level of personalization in the app and made it easy for customers to view their order history and make payment through multiple gateway options.
1

Ensuring Data Accuracy and Verification

In healthcare, incorrect information can lead to serious delays in care. We focused on building a robust database management system that allows for regular updates and verification of doctor credentials, ensuring patients can trust every listing they see.

2

Simplifying the Appointment Loop

To reduce "no-show" rates and booking friction, we developed an instant appointment system. Patients select a time slot and receive immediate confirmation, while clinics get real-time updates to their daily schedules, eliminating the need for manual coordination.

3

Building a Multi-Stakeholder Ecosystem

The platform needed to serve three distinct groups: Patients, Doctors, and Companies. We designed custom login experiences for each, ensuring that whether a patient is booking a check-up or a clinic is managing its listings, the interface remains simple and goal-oriented.

ReloMed in Numbers

4.5
Average Rating on the Play and App Store
22%
Conversion Rate
50%
Total Orders Coming Through App
60%
Repeat Purchases Across Channels
30,000+
Orders Fulfilled Through App Per Day
100%
Revenue Upliftment During Peak Holiday Seasons

10+

Years in professional practice

600+

Patients served every week

90%

Patient satisfaction rate

Instant

Appointment confirmation and feedback

Multi-City

Access to hospitals and diagnostic centers

Verified

Professional listings for clinics and surgeons