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Revolutionizing Logistics with Zoom2u: The Future of On-Demand Delivery

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About Zoom2u

Zoom2u is an innovative logistics platform that connects businesses and customers with a vast community of independent couriers across Australia. Owned by Locate Technologies Ltd (NZX:LOC), the platform was built to fix the inefficiencies of traditional courier services. By focusing on speed and real-time tracking technology, Zoom2u enables 3-hour, same-day, and interstate deliveries. With a network of over 8,000 couriers, the platform is designed to make delivery fast, reliable, and transparent for everyone involved.
Industry
Logistics & Supply Chain
Services
On-Demand Delivery Platform, Real-time Tracking, Fleet Management
Business Type
Marketplace / Enterprise Logistics
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Using Technology to Solve Traditional Courier Inefficiencies

Traditional delivery methods often leave customers in the dark with vague arrival windows and outdated tracking. For businesses, this lack of transparency leads to increased support costs and unhappy clients. Zoom2u was founded to replace this broken system with a high-tech solution that prioritizes “customer happiness” through radical transparency. Codeflies worked to highlight how Zoom2u uses sophisticated tracking and dispatch logic to ensure every parcel is accounted for. The platform is not just about moving items; it is about providing a seamless digital experience that connects the sender, the courier, and the receiver in real time.

"Zoom2u is about going beyond what is expected. We use technology to enable fast, reliable, and transparent delivery across the country."

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Sam Lentini
B4Tax
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I see a big difference between when we were not with Codeflies and now when we are using their services. They are able to assess our needs and they took us all the way to where we should be. When we originally called them, we had trouble figuring out sales on Google because Google had changed.
Jose M
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Our Process

1

Conceptualization
Market understanding Localization

2

Design
User flow Designing

3

Development
KFC Android App KFC iOS App

4

Deployment
Play Store publishing App Store publishing

01

Platform Strategy

Analyzing nationwide courier workflows Defining real-time tracking requirements

02

User Experience Design

Building intuitive booking interfaces Developing live-map tracking for customers

03

Core Web Development

Creating the courier dispatch engine Integrating secure payment and billing systems

04

Scaling & Optimization

Managing high-volume interstate traffic Ensuring platform stability for 8,000+ couriers

Our Project Challenges

1

Hiring the right team

Hiring the right people with just the right skills and experience in food e-commerce was essential to fulfill the nitty-gritty of the requirement and achieve desired results. Our team, with complete detailing, selected people that were not just experts in their respective fields but also highly professional and responsive to the client’s needs.

2

Reducing time to market
In order to handle competitive pressure, it was crucial to reduce the app’s time to market. To meet the need, we placed our team onsite to help bridge the gap in understanding the requirement and connect cross-functional teams to brainstorm the solution while keeping in mind the current legacy system and its limitations.

3

Offering high personalization
In order to make people order from the KFC food delivery application in place of aggregator apps, it was critical to double down on the customer experience. To achieve the same, we offered a high level of personalization in the app and made it easy for customers to view their order history and make payment through multiple gateway options.
1

Real-Time Data Accuracy at Scale

Managing thousands of couriers across Australia requires a highly stable web infrastructure. We focused on building a backend that provides live tracking updates without lag, ensuring customers see exactly where their parcel is at any given second.

2

Simplifying Complex Logistics Workflows

Moving from local 3-hour deliveries to national interstate shipping involves complex routing. We helped showcase a platform that simplifies these choices for the user, providing clear pricing and instant courier assignments with just a few clicks.

3

Building a High-Trust Marketplace

For a community-based courier model to work, trust is essential. The platform includes robust profiles and communication tools that allow businesses to interact with couriers directly, ensuring that every delivery is handled with care and professional accountability.

The Results

4.5
Average Rating on the Play and App Store
22%
Conversion Rate
50%
Total Orders Coming Through App
60%
Repeat Purchases Across Channels
30,000+
Orders Fulfilled Through App Per Day
100%
Revenue Upliftment During Peak Holiday Seasons

8,000+

Independent couriers active across the network

3-Hour

and same-day delivery windows achieved

Live

Tracking technology for every single shipment

Award-Winning

Platform performance (2022, 2023, 2024)

Seamless

Connection between businesses and couriers

National

Coverage including local and interstate routes